Returns & Exchanges
At Knock Knock®, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a hassle-free return or exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship the Package
Drop off your package at any authorized carrier location; please ensure the barcode is clearly visible for scanning.
Receive Your Refund
After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing