Frequently Asked Questions
Everything you need to know about your Knock Knock® experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your door.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by destination but generally range from 10-21 business days.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, minus shipping costs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you offer international shipping?
Yes, Knock Knock® ships to most countries worldwide. Please note that customs duties and taxes are the responsibility of the recipient and are determined by your local customs office.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order, and we will do our best to assist you.